Employee Offboarding: Securely Revoking Business Numbers in 1 Click

When a sales rep or account manager leaves your company, who owns their client contacts? If they are using a physical SIM card, retrieving that number can be a logistical nightmare.

The Danger of the Physical SIM Card

In traditional corporate setups, HR or IT must physically retrieve the company handset or SIM card when an employee departs. If the employee is remote, or if they leave on bad terms, they hold the physical asset hostage.

Worse, if they were using that number for WhatsApp Business to communicate with your clients, they can continue messaging your clients long after their employment is terminated.

Zero-Touch Security with eSIMs

An eSIM (Embedded SIM) is a digital profile downloaded to the phone. Because it is managed digitally from a central dashboard, Operations Managers have unprecedented control over corporate telecom assets.

Maintaining WhatsApp Business Integrity

When you revoke an eSIM, the associated phone number can be immediately reassigned to a new employee via a fresh QR code. The new employee simply scans the code, verifies the WhatsApp Business account via SMS, and takes over the exact same WhatsApp channel.

The departing employee is automatically logged out of the business WhatsApp account, guaranteeing that your client relationships stay within your company.

How It Works in Practice

1. Hire: Generate a QR code in the SecondSim dashboard and email it to the new hire.
2. Operate: They use the business number for calls and 2FA.
3. Offboard: Click "Revoke" in the dashboard. The line instantly dies on their personal device.